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Terms and Conditions

Before entering into an agreement or before getting the service of the Click4Solutions Ltd. , read and understand the following terms and conditions. 

The following Terms and conditions (“the terms”) governs the use of the policy of the website at www.click4solutions.net (“the site”) and the use of the support services provided through the website or by the telephone or computer (“services” referred and includes the site and the support services collectively) provided by the Click4Solutions (“the company” “we” “our” or “us”) under the style and name as “Click4Solutions”. Through accessing, ordering or using the Services via telephone or online via the Site, you (“you” or “your” means you or, for services designed for businesses, “Business Services”), the legal entity that you are authorized to represent and on whose behalf the Business Services are purchased) and other users of the Services (collectively, “Users”) agree to these Terms and our Privacy Policy available at https://www.click4solutions.net/privacy-policy.html. 

“The Company” provides the services to the “User(s)” by accessing the services and use of the services subject to the compliance of the terms and conditions as mentioned below. 

We reserve complete rights to refuse anyone and everyone or public at large with no prior notice whatsoever any reason and no need for clarification is needed. The user herewith represents and warrants to us that, 

  • You are a minimum of 18 (eighteen) years old.
  • you have got the proper, capacity and authorization necessary to lawfully bind yourself to the Terms and conditions.
  • you have read carefully and completely agree to the terms of the AUP (Acceptable Use Policy) and Privacy Policy on the Site.
  • you will comply with all treaties, laws, rules and regulations applicable to your use of the Services.
  • Any information you submit to Click4Solutions Ltd. is correct and complete, and any payment or credit/debit card information you provide is correct.
 
"Click4Solutions"
“Click4Solutions” is a legal entity Incorporated within India and dealing underneath the name and style under which “the company” provides its technical support services. All references to Click4Solutions refer to Click4Solutions. 
DEFINITIONS
Following nomenclature shall be used as outline for the reference of the terms and conditions within the privacy policy and AUP.
“AGREEMENT”

These terms, alongside every accepted plan order submitted by you, the website terms of use, the acceptable use policy ( “AUP” ) and also the privacy policy, state the complete agreement between you and Click4Solutions (THE “AGREEMENT”). You need to agree to the Terms to be eligible to use the Click4Solutions Portal (defined below), or get Services (defined below). If you select not to submit a plan Order, then the complete “Agreement” between you and Click4Solutions consists of those Terms, and also the AUP and also the Privacy Policy STANDS VOID.
 

“Click4Solutions PORTAL”
These Terms govern and apply to all or any Click4Solutions plans offered through the Click4Solutions Portal, and any use of the Click4Solutions Portal. In the event of any conflict these Terms will prevail and control any plan order form that you just submit requesting Services (“Plan Order”). 
“MATERIALS”
“Materials” suggests that any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made accessible to download from the Click4Solutions Portal. Materials are the proprietary and copyrighted work of Click4Solutions and/or licensors and its suppliers. 
“SOFTWARE”

“Software” suggests that a computer program of any kind, whether or not owned by Click4Solutions or a 3rdparty, whether or not delivered via download, CD, alternative media, or alternative delivery method, as well as consumer and/or network security software package. Parts of the software package are protected under copyright, trade secret, unfair competition, and other laws. 
 

“SCOPE OF SERVICES”

“User(s) can access and avail the support services via Phone, mobile, accessing the PORTAL, website or any other means that is created, offered by Click4Solutions from time to time. The company will create all commercially and lawfully allowable and reasonable efforts to answer and resolve your issues related to the utilization of the technology based on fees. The fee shall be determined as per the plan offered on PORTAL or website or quoted on the phone whatever is applicable. The company could offer the possible portion of the services through remote access, online chat, mail or any of the other mode of communication as offered to resolve the issues reported. We may set forth the limits to the technology as per the availability of technological tools that we are supporting. We may additionally limit our services as certain supports needed the minimum system demand that shall be given or arranged by the user. 
You acknowledge that by your use of the Services explicitly authorizing Click4Solutions to access and manage your Personal Computer or any other device (collectively” Device”) for the needs of diagnosis, service and repair. 
In reference to and for delivering the Services, Click4Solutions may have to download and use software package, gather system information, take remote view and control of your Device and access or modify your Device settings. By accepting these Terms, you herewith grant Click4Solutions the right to attach to your Device, download and use software package on your Device to collect system information, repair your Device, take remote view and control of your Device and alter the settings on your Device while performing the Services. Other than as set forth within the warranty section below, you agree that Click4Solutions shall have absolutely no responsibility or liability under any circumstance whatsoever at any time for any loss or damage whatsoever that may arise from or may be associated with the utilization or provision of the Services. Click4Solutions shall have absolutely no obligation for any claim resulting or arising from Click4Solutions’s compliance with your written specifications or directions, as well as the incorporation of any software package or alternative materials or processes provided by or requested by you. 
We may, however have no haven’t any obligation to, monitor and record the Services, including Phone calls and online sessions for purposes of improving client service, internal coaching and internal research. You herewith grant permission to Click4Solutions to monitor and record the Services and to use or disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request; {to provide to supply to produce} the Services to you and our Users; to safeguard ourselves and/or our Users; and to enhance the kinds of Services we may provide to you in the future. You herewith also grant Click4Solutions permission to combine your information with that of others in a manner that does not identify you or any individual personally to improve the Services, for coaching, for marketing and promotional purposes, and for other business purposes. Please see Our Privacy Policy for additional details. 
We may, however have no obligations to, monitor and/or to review all materials posted to the site or through the Site’s Services or options by third parties, and that we aren’t liable for any such materials posted by third parties. We aren’t liable for any failure to monitor, review and/or delete any materials posted to the site or through the Site’s services or options by third parties. However, we reserve the right at all times to disclose any information as necessary or advisable to satisfy any law, regulation or government request; and to edit, to refuse to post or to get rid of any information or materials, in whole or partly, that, in our sole discretion, are in violation of those Terms or applicable law. We may additionally impose limits on certain options of the site or prohibit your access to an area of or the entire site without notice or penalty if we believe you are in breach of those Terms or in violation of applicable laws.

“DATA BACKUP”

You are solely responsible for making a backup and maintaining all information, data, text or other materials in reference to or concerning the device (COLLECTIVELY “CUSTOMER DATA”) and software package stored on your device and storage media before ordering the services. You herewith acknowledge and agree that Click4Solutions or its referral partners are not responsible or liable whatever underneath any circumstances at a time for any loss or corruption of client information, software package or hardware that may arise out of the services. 
Click4Solutions does not offer separate backup copies or support installation of unlicensed software package to customers. Please make sure that you have got a licensed copy of all necessary software packages.

“WARRANTY”

The Services could sometimes not achieve success as a result of the problem could also be beyond our ability to resolve remotely. If you have purchased an individual Service from Click4Solutions, then the subsequent guarantee applies: if we are not able to answer your question or resolve your technology problem and you have complied with all of your obligations under these Terms, we will not charge you a fee for the Individual Service. If you experience a problem with the resolution we provided and you call us within Seven (7) days from the day you originally received the Per Incident Service or Fourteen (14) days from the day you originally received the service under the Multi-Incident Plans, we will use commercially reasonable efforts to try to resolve your problem at no extra charge. If those efforts are unsuccessful, we will refund the fees that you paid for the Per Incident Service or on Pro-rata basis for the Multi-Incident Plan as outlined in the Refund Policy from time to time. 
Click4Solutions makes no warranties or representations with respect to advice, guidance, information or other content posted to the Community portion of the site or otherwise provided to the site by any third party, and expressly disclaims all warranties, express or implied, with respect to Community content and other third party content accessible on the site.

“DISCLAIMER OF WARRANTIES”

You understand and agree that except as expressly set forth on top of, the services (including, without limitation, all advice, content, and software) are provided “as is,” without warranty of any kind, either express or implied, including, without limitation, any warranties regarding the availability, accuracy, completeness, usefulness of the serviced, and any warranties of title, non-infringement, merchantability or fitness for a specific purpose. Click4Solutions does not warrant that the services are going to be timely, secure, uninterrupted, error free, or successful in resolving your question or technology problem. Click4Solutions makes no guarantee that the services can meet your expectations or requirements. No advice, results, content or materials whether or not oral or written, obtained by you from the services shall produce any guarantee. Any content or software package that you access, download or use with the services is done at your own discretion and risk and you agree that you are solely liable for any harm that results from such activities. 
Some jurisdictions do not permit the exclusion of certain warranties so the above limitations might not apply to you

Use of software package and tools

Click4Solutions may have to download and/or run software package on your Device to help diagnose and resolve your technology problem. Click4Solutions uses many forms of software: the primary kind provides Device system information to Click4Solutions that helps us diagnose and resolve your technology problem, the second kind permits Click4Solutions to remotely view and control your Device and modify its settings or software package, and also the third kind usually consists of utilities and alternative tools to boost Device performance and help resolve your technology problem. 
You acknowledge and agree that use of all Click4Solutions software package and third party software package and tools accessed, downloaded or otherwise provided or made accessible with the Services (collectively “Software”) are subject to the license agreements that may appear or be referenced once you access or download the software package. You may not access, download or use any software package while not agreeing to the terms and conditions of the license agreements without modification. You agree that we may download and utilize software package from third party websites and agree to any applicable license agreements on your behalf. You herewith acknowledge and agree that we may download and install trial versions of software package that may expire and stop to perform once a definite amount of time (usually thirty days) unless you get a license to continue using such software package. You may use the Click4Solutions software package solely in reference to the Services and for no alternative purpose. You agree that we may, however are not obligated to, remove any software package downloaded to your Device during the Services once we have completed or terminated the Services.

“PRIVACY POLICY”

The Click4Solutions Privacy Policy that is associate degree integral and is a part of these Terms that is incorporated herein by reference. If you have not yet reviewed the Click4Solutions Privacy Policy, then please do so before agreeing to those Terms. You herewith agree that beyond the personal information as outlined under the Privacy Policy, any information or data disclosed or sent to Click4Solutions over Phone, electronically or otherwise, is not confidential or proprietary to you.

“ACCEPTABLE USE POLICY (AUP)”

The Click4Solutions Acceptable Use Policy (AUP) is an integral part of these Terms and is incorporated here by reference. If you have not yet reviewed the Click4Solutions AUP, then please do so before agreeing to those Terms. You agree that your use of the Click4Solutions Portal, the Services, and/or any Materials can conform to and be governed by the AUP specifically, as well as these Terms and also the Privacy Policy typically.

“GUESTS: limited PERMISSION TO USE OF CLICK4SOLUTIONS PORTAL”

Services against any plan Order are available once you have made payment for Services in line with the requirements of the corresponding plan Order. Click4Solutions has no obligation to render Services under any Service plan if the payments as needed under any plan Order have not been so made.

“COMMUNICATIONS SERVICES”

Click4Solutions could offer you with the utilization of e-mail services, addresses, bulletin board services, instant electronic communication services, chat areas, news groups, forums, communities, personal web pages, calendars, file cabinets and/or alternative message or communication facilities designed to enable you to speak with Click4Solutions’s workers et al as acceptable to your Service under a plan Order (each a “Communication Service” and jointly “Communication Services”). Communications Services shall solely be used under an accepted plan Order, and not for any other purpose. 
Limited permission to use the Click4Solutions portal, materials and software package. 
As permissible through a Service, you will use Materials and software package (as outlined below) posted on the Click4Solutions Portal, or made accessible in reference to a plan Order which may be accessible {for additional | for extra | for added} purposes and or subject to additional restrictions.

General use restrictions

Any other use of the Click4Solutions portal, services, materials or software package, aside from as expressly permissible by Click4Solutions is prohibited. Rights to execute, copy, modify, display, transmit, distribute, manufacture, use, sale are all reserved to Click4Solutions and its suppliers. Reverse engineering and recompilation of the software package is strictly prohibited.

User responsibility
You must work together with Click4Solutions and promptly answer our requests for information and comply with our requests to take actions to resolve your technology problem. So as to help resolve your technology issue, you will be needed to consent to the downloading and use of software package on your Device and agree to all applicable license agreements for the software package. 
In reference to getting Services, you agree that you simply will:
  • Work together with the Click4Solutions Engineer: we will use commercially reasonable efforts to provide the support to you. Our experience shows that almost all issues are often corrected with close coordination cooperation between you and also the engineer. Please listen fastidiously to the engineer and follow the engineer’s directions. you need to make sure that the subsequent conditions are true: 1.1 the situation giving rise to the question is reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals;
    • you need to have information relating to the hardware system, any software package concerned, and in the facts and circumstances encompassing the incident;
    • the complete system, together with software package and hardware, is available to you and accessible by you without limit throughout any Phone discussions with Click4Solutions support personnel.
  • Software/Data Backup: You understand and agree that Click4Solutions shall under no circumstance be liable for any lost or corrupted software package or any kind of information belonging to you on the device being repaired or any external device connected to it in anyway, while performing the Services for you. Click4Solutions strongly recommends that you at all times maintain a complete back up of data and disaster recovery plan.
  • Account, Password, and Security: For you to submit a plan Order, you need to complete the Registration process by providing us with current, complete and correct information as prompted by and needed under the applicable Registration form. You furthermore might opt for a password and a user name. You are solely and fully liable for maintaining the confidentiality of your password and account. Furthermore, you are alone and fully liable for any and all activities that occur under your account.
You herewith agree to notify Click4Solutions at once of any unauthorized use of your account or any other breach of security. Click4Solutions will not be responsible for any loss that you might incur as a result of somebody else using your password or account, either with or without your information. However, you could be held responsible for losses incurred by Click4Solutions or another party as a result of somebody else using your account or password. You will not use anyone else’s account at any time, without the permission of the account holder.
FEES AND PAYMENT

The applicable fees for the Services you order may be quoted on phone and/or may be accessible on the site. The fee for the Services will be charged directly on your credit/debit/any other acceptable payment card, bank account or method and you agree to pay the charges applicable to the Services chosen by you, as well as any applicable taxes

SERVICE availability

The Services might not always be available in your time zone or geographic location. The Services might not always be accessible because of system maintenance or internet service disruptions. 
It may be necessary for Click4Solutions to perform regular or unscheduled repairs or maintenance, or remotely patch or upgrade the software package installed on its and your computer system(s), which can quickly degrade the standard of the Services or lead to a partial or complete outage of the software package. Click4Solutions provides no assurance that you will receive advance notification of such activities or that the software package or Services will be uninterrupted or error-free. Unless otherwise agreed to in writing between you and Click4Solutions, any degradation or interruption within the software package or Services shall not give rise to a refund or credit of any fees paid by you.

USE OF THE SERVICES

Your use of the Services is just for your personal and internal business purposes on your technology, and not for commercial use, including resale or transfer to others. You will not sell, lease or rent access to or use of the Services. You will not permit manufacturers, suppliers or vendors of your technology or providers of services concerning such technology, to access or use the Services.

USE OF THE CONTENT

You may not use, download or copy any information, data, text, pictures, graphics, video, or other materials supplied with the Services (“Content”) unless: (1) you use the Content solely for personal, informational and non-commercial purposes; (2) Click4Solutions’s trademarks and copyright symbol and statement set forth on every page of the site appears on every downloaded or copied page; and (3) no modifications are made to any Content. The rights granted to you in reference to the Services do not constitute a sale or transfer of title. Click4Solutions reserves the right to revoke the authorization to view, download and print the Content accessible on the site at any time, and any such use shall be discontinued at once upon notice from Click4Solutions. Except as expressly defined herein, you will not at any time, use, download, upload, print, copy, display, perform, publish, reproduce, license, post, transmit or distribute any Content from the Services in whole or partly without the prior written permission of Click4Solutions. Any rights not expressly granted herein are reserved by Click4Solutions.

RESTRICTIONS
You shall not:
  • “mirror” any Content on the site on any other server without Click4Solutions’s prior categorical written permission
    • Use the Service for any unlawful purpose
    • Misuse, abuse or create any unauthorized use of any property, network, website, personnel OR
  • Equipment of Click4Solutions or its customers or its suppliers, including however not restricted meddling with or otherwise disrupting networks connected to the Service.
    • Have interaction in any activities or actions in reference to the Services that infringe or
  • Misappropriate the intellectual property rights of others, as well as without limitation, copyright, patent, trademark, trade secret and confidential information.
    • Engage in any activities that violate the personal privacy or publicity rights of others.
    • Access, monitor or use data, traffic, computers, systems, facilities or networks supplied with OR
  • Accessible from the Services, without proper authorization, as well as any attempt to probe, scan or test the vulnerability of any system(s), network(s), breach security and/or authentication measures without express authorization of the owner of the system(s) or network(s).
  • Sending unsolicited commercial messages, advertising, informational announcements or communications in any form (“SPAM”) in reference to the Services; OR
  • Interfere with the Services or any system, service, network, or person accessible from the Services, as well as without limitation deliberate attempts to overload a system by the multiple postings of messages.
MODIFICATIONS TO THE SERVICES

We reserve the right, for any reason, in our sole discretion and without notice to you, to modify, terminate, change, suspend or discontinue any and all aspects of the Services, as well as Content, Software, options and/or hours of accessibility, and that we will not be liable to you or to any third party for doing thus.

SECURITY

While we use reasonable security measures to deliver the Services, you understand and acknowledge that no data transmission over {the internet | the web | the net} can be guaranteed to be 100% secure and in any event we cannot guarantee that any personal information you submit to us are free from unauthorized intrusion.

SUBMISSIONS
  • Restrict or inhibit anyone from using and enjoying the site or the Site’s services; are fraudulent, unlawful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, or that threatens or invites violence, or that is derogatory of others on the basis of gender, race, ethnicity, national origin, religion, sexual preference or disability.
  • Constitute or encourage conduct that would constitute a criminal offense, give rise to potential civil liability and/or otherwise violate any local, state, national or international law;
  • Violate, plagiarize and/or infringe the rights of third parties as well as, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right;
  • Contain a virus, spy-ware, or other harmful component;
  • Contain embedded links, advertising, chain letters or pyramid schemes of any kind;
  • Constitute or contain false or deceptive indications of origin, endorsement or statements of fact; or
  • Constitute or contain false or deceptive indications of origin, endorsement or statements of fact; or
Contain sensitive, proprietary or confidential information regarding yourself or others. Except as may be expressly permissible in reference to one amongst the Site’s services, you furthermore might not offer to buy or sell any product or service on or through your Submissions. We will not accept responsibility for any information included in any Submissions created or posted by third parties. You alone shall be liable for the content and consequences of any and all of your activities and you submit Submissions to Click4Solutions at your own risk. By submitting or sending Submissions to us, you herewith :
  1. Represent and warrant that the Submissions are not confidential or secret, and no confidential or fiduciary relationship is meant or created between you and us in any manner.
  2. Represent and warrant that the Submissions are original to you, that no other party has any rights to that, and that any “moral rights” in Submissions are waived, and
  3. Grant us and our affiliates a royalty-free, unrestricted, worldwide, perpetual, irrevocable , non-exclusive and totally transferable, assignable and sub licensable right and license to use, copy, reproduce, modify, adapt, print, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) and/or to include it in other works in any type, media, or technology currently known or later developed, as well as for promotional and/or commercial purpose, and to authorize others to do so. we cannot be held liable for maintaining any Submissions that you give to us, nor are we liable for any information enclosed in any Submissions (for example, without limitation, a blog post or any comments to blog(s) created or posted by Users), and that we could delete or destroy any such Submissions at any time.
 
PROPRIETARY RIGHTS

Click4Solutions respects the proprietary rights of software package and hardware makers and will not install or support materials that are unlicensed to the best of its knowledge. The Services, and also the software package and Content supplied with the Services, are protected by law as well as copyright, trademark, service mark, patent or other proprietary rights and laws. Click4Solutions is the copyright owner or licensee of the Services, Software, and Content, unless otherwise indicated. If you make use of the Services, software package or Content, aside from as expressly provided herein, you will violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use. We do not grant any license or other authorization to any user of our trademarks, registered trademarks, service marks, other copyrightable material, patents or any other intellectual property by including them with the Services.

INTERNATIONAL USE

Currently, the Services are solely available for residents of the United Kingdom, United States of America, Canada, Australia, New Zealand, EU and EEA countries and India. 
Click4Solutions could, from time to time, offer promotions to residents of other countries. You herewith agree to comply with all applicable laws and regulations, as well as without limitation, India and other countries export laws and regulations. You herewith represent and warrant that you are not on the India’s prohibited party list and not located in or a national resident of any country on the India’s prohibited country list.

AVAILABILITY OF SERVICES AND MATERIALS under FORCE MAJUERE CIRCUMSTANCES

You herewith acknowledge that circumstances outside of Click4Solutions’s reasonable control (e.g., acts of God, an outbreak of computer viruses, strikes, riots, wars, other military action, civil disorder, acts of terrorism, fires, floods, vandalism, sabotage, acts of third parties, or alike) could cause significant delays in Click4Solutions’s ability to schedule a support session. You herewith release Click4Solutions from any and all liability, and agree that Click4Solutions shall not be liable to you or any third party for any direct or indirect damages whatsoever, ensuing from such delays. Click4Solutions or its suppliers could, at any time, without notice or liability, limit the utilization of the Service or limit its time of availability so as to perform maintenance activities and to maintain session control.

EXCLUSIONS
Click4Solutions is not responsible to perform any of the following:
  • Any item or activity not covered by the terms of a plan Order;
  • Service beyond the duration limitations identified in your plan Order;
  • Problem diagnosis and support that may not be completed as a result of a problem with your pc or other devices, or their configuration that is beyond our control;
  • Software, including the operating system and software package added to the registered hardware products that are out of scope for the Service Plan;
  • Issues that may and do result inter alia from:
    • External causes like accident, abuse, misuse, or issues with electrical power;
    • Usage that is not in accordance with product instructions provided by manufacture;
    • Failure to follow the product instructions provided by manufacturer or failure to perform preventive maintenance;
    • issues caused by using accessories, parts, or components not compatible with the product: or
  • Non-Compliance with the Click4Solutions engineer instructions for resolving the query.
DISCLAIMER

Click4Solutions is an independent third party global company providing tech support services at a reasonable cost to its customers worldwide. Tech Support Services offered by Click4Solutions are also available and provided by the OEM (Original Equipment Manufacturer) Companies that own the respective products. Click4Solutions hereby claims no partnership, affiliation, sponsorship or endorsements of any trademarks and brand names of third parties. Any and all use of them is only for reference purposes and does not imply any business association and partnership. The services we are offering is also available for free with the brand owners.

Notice specific to materials and software package accessible on the Click4Solutions portal, or through a service
For your convenience, Click4Solutions may makes available Materials or software packages (as every term is outlined below) to be used and/or download, whether or not as a part of a Service, or in promotion of the Services. Use of any Materials and any software packages is governed by the most stringent of 
(a) The terms of the end user license agreement (“EULA”), if any, that accompanies the particular Materials and software packages, OR 
(b) If there is no EULA, these Terms. The Materials and software package are made accessible for download alone to be used by you in line with (a) the EULA, and (b) the plan Order. 
Any reproduction or redistribution of the service not in accordance with the EULA is specifically prohibited by law, and may lead to severe civil and criminal penalties. Violators will be prosecuted to the utmost extent possible. 
No part of logo, graphics, sound or image from any Click4Solutions web site may be copied or retransmitted unless specifically permitted in writing by Click4Solutions. 
Without limiting the foregoing, copying or reproduction of the materials or software package to any other server or location for more reproduction, redistribution or any other purpose is specifically prohibited, unless such reproduction or redistribution is specifically permitted by the EULA accompanying such material or software package.
End User License Agreements (EULA) – general

In connection with our Service, we may provide to you certain software which is owned by Click4Solutions or its third party licensors, and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose. 
The Software may be accompanied by a EULA from Click4Solutions or a third party. Your use of the Software is governed by the terms of both that license agreement and this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA.

EULA FOR Click4Solutions SOFTWARE
With regard to any Software made available to you by Click4Solutions through the Click4Solutions Portal for which your acceptance of a separate license agreement is not required (“Click4Solutions Software”), you are hereby granted a revocable, non-exclusive, non-transferable license by Click4Solutions to use the Click4Solutions Software (and any corrections, updates and upgrades). In accordance with and as required under the Service Plan you shall not make any copies of the Click4Solutions Software. You agree that the Click4Solutions Software is the confidential and proprietary information of Click4Solutions or its third party licensees, providers or suppliers, and which you shall not disclose to others or use except as expressly permitted herein. You may not re-compile, reverse engineer, disassemble, attempt to discover any source code or underlying ideas or algorithms of the Click4Solutions Software, or otherwise reduce the Click4Solutions Software to a human readable form, modify, rent, lease, loan, use for time-sharing or service bureau purposes, reproduce, sub-license or distribute copies of the Software, or otherwise transfer the Click4Solutions Software to any third party. You may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on or in copies of the Software. You are not granted any title or rights of ownership in the Click4Solutions Software. You acknowledge that this license is not a sale of intellectual property and that Click4Solutions or its third party licentious, providers or suppliers continue to own all right, title and interest, including but not limited to all copyright, patent, trademark, trade secret, and moral rights, to the Click4Solutions Software and related documentation, as well as any corrections, updates and upgrades. The Click4Solutions Software may be used in India. United Kingdom’s, United States and Canada, EU etc., and any export of the Click4Solutions Software are strictly prohibited. 
Your license to the Click4Solutions Software shall remain in full force and effect unless and until terminated by Click4Solutions, its third party licensees, providers or suppliers, or until your Service Plan is terminated as provided by your Plan Order and these Terms. Upon termination of your Service Plan for any reason, you must cease all use of the Click4Solutions Software and immediately delete the Click4Solutions Software from your computer.
Third party software

As part of the Services, Click4Solutions may suggest that you acquire, install and use certain third party software (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensors of the Third Party Software. You are required to and must agree to the terms and conditions set forth by such owners or licensors before installing Third Party Software, whether or not Click4Solutions directly assists you in the acquisition, installation, and/or use of Third Party Software. Click4Solutions has no rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software. 
To the extent that we provide technical assistance and support for Third Party Software or equipment, you must ensure that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We make no warranty that we are an authorized service provider for Third Party Software or for any equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support and if so, to acquire such rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service provider may void any warranty made by the supplier of such Third Party Software or equipment.

THIRD PARTY SERVICES

you hereby agree to defend, indemnify and hold Click4Solutions, its directors, officers, employees, agents and affiliates harmless at all times from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from or related to your use of the services or your violation of these terms.

Limitation of Liability

you hereby agree to defend, indemnify and hold Click4Solutions, its directors, officers, employees, agents and affiliates harmless at all times from any and all claims, liabilities, damages, costs and expenses, including reasonable attorneys’ fees, in any way arising from or related to your use of the services or your violation of these terms.

 

IN NO EVENT SHALL THE TOTAL LIABILITY OF CLICK4SOLUTIONS, ITS SUPPLIERS, AND REFERRAL PARTNERS TO YOU IN THE AGGREGATE FOR ANY AND ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR NOT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS OR YOUR USE OF THE SERVICES, SOFTWARE OR CONTENT EXCEED THE GREATER OF THE AMOUNT PAID FOR THE SERVICES AT ISSUE OR US$100.00. IN CASE THE AMOUNT PAID FOR THE SERVICES AT ISSUE IS LESS THAN US$100.00, THEN CLICK4SOLUTIONS’S LIABILITY SHALL BE LIMITED TO THE AMOUNT WHICHEVER IS LOWER. YOU HEREBY AGREE THAT THESE LIMITATION OF LIABILITY ARE AGREED ALLOCATIONS OF RISK CONSTITUTING IN PART THE CONSIDERATION FOR CLICK4SOLUTIONS’S SALE OF SOFTWARE OR SERVICES TO YOU, AND SUCH LIMITATIONS WILL APPLY NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LIABILITIES.

TERM AND TERMINATION
Click4Solutions in its sole election may terminate or suspend your Service immediately without notice if:
  • You are in breach of any of these Terms (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software.
  • Your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Click4Solutions’s network, or the use and enjoyment of Click4Solutions’s other users.
  • Click4Solutions receives an order from any regulatory/legal authority or court to terminate the Service you are using.
  • If Click4Solutions for any reason ceases to offer the Service.
  • If you are no longer a Click4Solutions customer, or Click4Solutions determines that you are abusing the Service.
SEVERIBILITY; WAIVER

If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be enforced to the maximum extent possible, and all other provisions contained in the Terms of Service shall remain in full force and effect. Click4Solutions’s failure to enforce any provision of the Terms of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision.

NO OFFER

The Click4Solutions Portal is available internationally and may contain references to Click4Solutions products, services, and programs that are not available in a viewer’s country. These references do not imply that Click4Solutions intends to make such products, services, or programs available in such country.

MODIFICATION
Click4Solutions reserves the right to amend the Terms, and the Click4Solutions Portal at any time by (a) posting a revised version of the Terms on the Click4Solutions Portal, or by (b) sending information regarding any amendment to the Terms of Service to the email address you provide to Click4Solutions in connection with registration. You are responsible for regularly reviewing the Click4Solutions website to be notified of any amendments to the Terms. Your use of the Click4Solutions Portal or the Services after an amendment to the Terms shall be deemed acceptance by you of the amended Terms.
LAW; FORUM

This Agreement and the rights and obligations of the parties under this Agreement and any disputes arising out of or in connection with this Agreement shall be governed in all respects by the laws of the India without regard to conflicts of law principles that would require the application of the laws of any other jurisdiction. You further agree to the jurisdiction of the courts situated in the India.

DISPUTE RESOLUTION

You and Click4Solutions will attempt to resolve any Dispute through negotiation with persons fully authorized to resolve the Dispute or by mediation by involving a mediator who is agreed to by the parties, rather than through litigation. The existence or results of any negotiation or mediation will be treated as confidential. Notwithstanding the foregoing, either party will have the right to obtain a temporary restraining order, preliminary injunction, or other equitable relief to preserve the status quo, prevent irreparable harm, avoid the expiration of any applicable limitations period, or preserve a superior position with respect to other creditors, although the merits of the underlying Dispute will be resolved in accordance with this paragraph. In the event we are unable to resolve the Dispute within 45 days of notice of the Dispute to the other party, we shall be free to pursue all remedies available at law or in equity.

GENERAL INFORMATION

This version of the Terms is effective as of May 26, 2016. The Agreement governs your use of the Services, superseding any prior or contemporaneous agreements between you and Click4Solutions. The failure of Click4Solutions to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. You may not assign the Agreement or any of your rights or obligations under the Agreement without Click4Solutions’s express written consent. The Agreement inures to the benefit of Click4Solutions’s successors, assigns and licensees. The section titles in the Terms are for convenience only and have no legal or contractual effect. 

CONTACTING US
If you have any questions about this Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:

USA: +1-800-973-0638
info@click4solutions.net

Disclaimer : Click4Solutions is an independent third party global company providing tech support services at a reasonable cost to its customers worldwide. Tech Support Services offered by Click4Solutions are also available and provided by the OEM - Companies that own the respective products. Click4Solutions hereby claims no partnership, affiliation, sponsorship or endorsements of any trademarks and brand names of third parties. Any and all use of them are only for reference purposes does not imply any business association and partnership. The services we are offering is also available for free with the brand owners.